When a donor sends a Donation Gift Card to someone with your charity as the beneficiary, you can manage the Gift Card in a few ways, including updating the recipient email address and re-sending the Gift Card.
To find the Donation Gift Card you want to manage, go to 'Donations & Transactions' in the left hand menu of your Partner Dashboard.
There, you can either search for the transaction using the purchaser's information, or you can use the filter function and select 'Donation - Gift Card/Voucher'
Once you find the transaction for the Gift Card you want to manage, click the 'manage' button to the left of it.
This will open the details screen for the Gift Card transaction, where you can manage the Gift Card.
Below the box with the details of the Gift Card donation, you can change the donor's name that appears on the receipt.
Next to the transaction details, there is an actions box with three options;
1. Print receipt - download a PDF tax receipt to send to the Gift Card purchaser.
2. Send thank you email - write and send an email through the mycause system thanking the Gift Card purchaser.
3. Manage gift card - open a new window to edit the recipient of the Gift Card and re-send the Gift Card (View/Edit recipient details screen below)