General FAQs
- What does a Bounced Email Status mean?
- How do I see all of my support requests?
- DOES MYCAUSE ADD A CREDIT CARD SURCHARGE?
- How to move a community fundraising page to an event/hub
- Understanding Two Factor Authentication (2FA)
- How do I create a Fundraising Page in our Charity HUB (Fundraising Website)
Events
- How to download Merchandise Reports
- Copying event template from past event
- Managing Bounced Emails
- Registering a non participating team captain
- Duplicate Your Event
- Move a Donation
Campaigns & Appeals
Donation Widgets & Payments
- Why is ApplePay not showing on my donation widget?
- Fees and Payout options for Charity Partners inc Stripe
- Direct Donation Forms and Widgets - settings and customisation
- Regular Giving Forms and Widgets - settings and customisation
- How to create extra fields on your donation forms to capture donor information