General FAQs
- Manage and Re-Send Donation Gift Cards
- How do I create a Fundraising Page in our Charity HUB (Fundraising Website)
- What does 'Portfolio' mean in my Partner Dashboard
- When does our charity receive our Payout?
- How to edit your charity's details and branding
- How to upload donation gift cards
- Editing / re-issuing donation receipts
- Does mycause issue receipts to our donors?
- My charity login email has changed. I have new staff members - Add or remove a user on your Charity Partner Dashboard.
- Connecting your database through integrations and webhooks
- How do we add / change the banking details linked to our charity account?
- See fundraising / donation activity and download reports
- I can’t see my organisation's details when I log in
- The difference between mycause and The My Cause Gift Fund
- Manage and Re-Send Donation Gift Cards
- How do I create a Fundraising Page in our Charity HUB (Fundraising Website)
- What does 'Portfolio' mean in my Partner Dashboard
- When does our charity receive our Payout?
- How to edit your charity's details and branding
- How to upload donation gift cards
- Editing / re-issuing donation receipts
- Does mycause issue receipts to our donors?
- My charity login email has changed. I have new staff members - Add or remove a user on your Charity Partner Dashboard.
- Connecting your database through integrations and webhooks
- How do we add / change the banking details linked to our charity account?
- See fundraising / donation activity and download reports
- I can’t see my organisation's details when I log in
- The difference between mycause and The My Cause Gift Fund