mycause operates on a monthly cycle
All donations made in the current month are paid out in the next month
For example: Donations made in May are paid in June
Donations from mycause are paid on the second working day of the new month
Donations from the MyCause Gift Fund are paid on or around the 6th of the month
(Please note: some months you may receive funds from both, and some months you may only receive funds from one or the other)
The funds are paid to your bank by EFT. You can check your bank details in account/payout.
If you need to update your payout account, please email your new bank details on letterhead to admin@mycause.com.au and reference your charity code.
You can access real time reports at anytime from your Partner Dashboard. Navigate to "Donations and Transactions"