Two-Factor Authentication, known as 2FA or Two-Factor Verification is a security process that requires two different forms of identification to verify a user's identity and access resources. It adds an extra layer of security beyond just a password, making it harder for unauthorized individuals to access accounts.
TURN ON 2FA FOR YOUR CHARITY
The Portal Administrator (previously called 'manage privileges') can switch on 2FA for your charity. Anyone with administrator privileges can manage 2FA for your entity. Users with access to the charity dashboard who do not have administrator access cannot manage 2FA.
TO TURN ON 2FA
STEP 1
Toggle the Enable 2FA button to ON
When the following message pops up, select CONFIRM
You have enabled 2FA for your organisation.
All listed contacts will receive an email to set up their 2FA login.
NOTE: The 2FA is organisation-wide and will apply to all contacts at the organisation regardless of their access privileges
STEP 2
Each user at your organisation will receive instructions by email
The users will need to download an authentication app to their smartphone
The email will detail how to add their mycause user email to the authentication app using a QR code or other code
STEP 3
Users will be prompted to add the authentication code every time they log in to the mycause Partner Dashboard
Next article: How to reset the 2FA code