mycause has an enterprise grade login system for your security and to protect your charity data. All charity users are assigned privileges by your access manager depending on what data you need to access.
If you are a new user for a charity, contact an existing member of your charity to add you to the dashboard.
If you are an access manager, please see below how to manage your access list.
Managing your dashboard users:
Please login to your charity account via the following link:
https://account.mycause.com.au/login
Proceed to your PARTNER DASHBOARD and navigate to 'Account' then 'Users'
Once there, you can add a user, remove a user, or change what parts of the dashboard a user can access.
Adding a user:
Click the 'add new user' button to input the details of the new user you would like to give access to your dashboard, then click 'save' and they will appear in your user list.
Removing a user:
Click the checkbox to the left of the user's details, then click the 'delete' button in the bottom right corner of the page.
Updating dashboard access:
Click the checkboxes for the different parts of the dashboard in the row of the user whose access you'd like to change, then click the 'update' button.
Please note: Only a user with the right to “manage privileges” can add / remove another user.
Can’t find anyone with access to your charity portal?
Don’t worry - just raise a ticket via our helpdesk using your charity email address, explaining this and requesting access.