If you have logged in to mycause.com.au and cannot see your organisation's Partner Dashboard please first check that you are logged in with the email address affiliated with your organisation.
Next, click on your initials or profile picture in the top right corner of the screen, then choose the orange option (with the name of the organisation) from the drop down menu.
If you cannot see the orange option, there are two possibilities:
- You have not been added as a dashboard user:
Please request that your charity manager add you to the Partner Dashboard user access list so you can login. If that person has left your organisation or you are unsure who has access to add new users, please contact our helpdesk and we will advise you. - Your charity has not signed up as a mycause partner:
Please sign up to the mycause platform (or have a manager/CEO sign up). Once the agreement is signed, you will have access to your Partner Dashboard and all the benefits that come with it. Sign up now at mycause.com.au/partner-signup