When you make a donation through mycause, whether it is tax deductible or not, you will immediately be emailed your receipt, but you can also download a printable version of your donation receipt through your mycause account dashboard.
STEP 1
Log in to mycause using the email address you entered when making your donation. (If you do not have a password, or do not remember it you can click 'forgot password' to send a password reset email to your email address)
STEP 2
You should automatically land on your account dashboard, but if you don't, click on your initials or photo located where the login button used to be.
Once on your account dashboard, choose 'Donations & Payments' from the menu on the left side of the screen.
STEP 3
Search or scroll to the donation you want the receipt for and click 'Download Receipt' next to the receipt number. This will download a PDF version of your receipt to your computer, which you can print out on paper, file digitally, or email to your accountant.
REGULAR DONATIONS
If you make a regular donation and would like to download a single receipt for all donations made within a period of time, for instance the previous financial year, you can do so by following these steps:
STEP 1
Log in to mycause using the email address you entered when making your donation. (If you do not have a password, or do not remember it you can click 'forgot password' to send a password reset email to your email address)
STEP 2
You should automatically land on your account dashboard, but if you don't, click on your initials or photo located where the login button used to be.
Once on your account dashboard, choose 'Regular & Portfolio Giving' from the menu on the left side of the screen.
STEP 3
Click 'Reports & receipts' to the right of the Regular Gift or Portfolio you wish to get a receipt for. This will open a pop up where you can select a financial year, or enter specific dates for a custom time period.
The 'Download PDF' button will download a single page receipt to your computer, which you can print out on paper, file digitally, or email to your accountant.
The 'Download XLS' button will download a spreadsheet with rows of information, listing each of your gifts separately.
If further support is needed please contact our team at mycause.com.au/help