General FAQs
- I have a charge on my credit card for "mycause"
- Can I view the gift card or gift voucher I sent?
- How to edit a comment you made with a donation
- Data erasure and account deletion
- How to manage my Regular Giving
- What payment methods do you accept?
- How to change your email address
- How do I generate / download a campaign QR code?
- I want to print an annual report of my donation activity
- I want to print my donation receipt
- I want to download a donation report for my Fundraising Page
- I want to download a poster
- What is a Certificate of Appreciation and how do I download it?
- How do I find and print donation receipts for EOFY?
- When will I receive my payout (donations raised) and accessing reports?
- How to thank your donors
- What is a Donation Gift Card?
- How do I redeem a Donation Gift Voucher?
- What is a Donation Gift Voucher?
- How do I update my donors and supporters?
- How do I extend my crowdfunding campaign?
- Charity Portfolio - what is it and what are the fees?
- Changed circumstances - Charity fundraising campaign. What should I do?
- Changed circumstances - Personal cause fundraising campaign. What should I do?
- Donations to political parties and candidates
- Are donations tax deductible on mycause?
- What is causefunding or crowdfunding?
- Can I fundraise for more than one charity?
- How do I share my Fundraising Page on Facebook or other social media?
- Changed circumstances - I cannot complete my event or my event has been cancelled. What should I do?
- I have a charge on my credit card for "mycause"
- Can I view the gift card or gift voucher I sent?
- How to edit a comment you made with a donation
- Data erasure and account deletion
- How to manage my Regular Giving
- What payment methods do you accept?
- How to change your email address
- How do I generate / download a campaign QR code?
- I want to print an annual report of my donation activity
- I want to print my donation receipt
- I want to download a donation report for my Fundraising Page
- I want to download a poster
- What is a Certificate of Appreciation and how do I download it?
- How do I find and print donation receipts for EOFY?
- When will I receive my payout (donations raised) and accessing reports?
- How to thank your donors
- What is a Donation Gift Card?
- How do I redeem a Donation Gift Voucher?
- What is a Donation Gift Voucher?
- How do I update my donors and supporters?
- How do I extend my crowdfunding campaign?
- Charity Portfolio - what is it and what are the fees?
- Changed circumstances - Charity fundraising campaign. What should I do?
- Changed circumstances - Personal cause fundraising campaign. What should I do?
- Donations to political parties and candidates
- Are donations tax deductible on mycause?
- What is causefunding or crowdfunding?
- Can I fundraise for more than one charity?
- How do I share my Fundraising Page on Facebook or other social media?
- Changed circumstances - I cannot complete my event or my event has been cancelled. What should I do?